> For the complete documentation index, see [llms.txt](https://help.meetmadison.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.meetmadison.ai/troubleshooting/listing-change-not-saved.md).

# A Google listing change didn't save

{% stepper %}
{% step %}

#### Check your listing is verified

Changes only go live once your listing is verified with Google. See [Can't verify your Google listing](/troubleshooting/cant-verify-listing.md).
{% endstep %}

{% step %}

#### Check your plan

Editing your Google listing is available on **Premium** and **Ultimate** plans. See [Plan & billing](/settings/billing.md).
{% endstep %}

{% step %}

#### Look for a retired category

If a Google category is no longer available, Madison flags it when you save. Pick a current category instead.
{% endstep %}

{% step %}

#### Re-open to confirm it saved

Madison only saves the sections you actually changed. If something looks unchanged, re-open the listing and check your edit was saved.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Still not updating on Google? Email <support@meetmadison.ai>.
{% endhint %}


---

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