> For the complete documentation index, see [llms.txt](https://help.meetmadison.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.meetmadison.ai/reputation/report-unfair-reviews.md). # Report unfair reviews for removal Some reviews break Google's content rules: spam, hate speech, harassment, or off-topic content. Madison helps you find these and report them to Google so they can be removed. This applies to **Google reviews** only, as other platforms don't support reporting. ## Madison flags likely violations for you When a new Google review arrives with a rating of **3 stars or below**, Madison automatically checks it against Google's content policies. If it looks like it breaks the rules, Madison flags it, picks the most likely reason, and shows it under the **Violating** filter in your [**Reputation → Reviews**](/reputation/overview.md). Automatic flagging is available on **Premium** and **Ultimate**. See [Settings → Plan & Billing](/settings/billing.md) to upgrade, or contact us at . ## Report it to Google For a flagged Google review, Madison gives you a ready-to-use **report link** that opens Google's reporting form with the right reason already filled in. You can: * **Change the reason** Madison chose, if you'd prefer a different one * **Mark the review as reported** once you've submitted it, so you can keep track The reasons Madison can report against are: * Off topic * Spam * Conflict of interest * Profanity * Bullying or harassment * Discrimination or hate speech * Personal information ## Madison watches the outcome Once you've marked a review as reported, you don't need to keep checking. Madison keeps an eye on it for **up to 60 days** and notifies your team if Google takes it down. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.meetmadison.ai/reputation/report-unfair-reviews.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.